||Terms and Conditions
Pinpoint Web Hosting Order
all details about our order verification procedure. Its aim is to
fill you in on our policy towards Internet frauds. Our company's
policy is to strictly scrutinize each new order and verify the
payment details of each new customer.
How does the
verification procedure take place?
*Step 1.* You place an
order for a hosting account with us through our order form. A money
transaction follows through the selected payment method.
2.* We receive a notification email from our authorized retailer
(PayPal, WorldPay, 2CheckOut) for the transaction.
*Step 3.* An order verification procedure commences
within one hour after the notification has been received (on weekends
this period may be longer).
4.* A sales representative of ours compares your IP location with
your billing address and the location information given in your
*Step 5.* Payment
confirmation by phone is made at a time convenient for you. If we
can’t reach you by phone, we’ll send you an email, asking you to
present us with another phone number which you can be reached at in
order to confirm the payment. If within a 48-hour period you still
haven’t confirmed the payment, the order will be cancelled and the
account will be blocked.
IMPORTANT: All new
PayPal payments come to us with a status ‘Authorized’, but no
funds are cleared into our account yet. Within the period of 48 hours
the ‘Authorized’ status should be updated to either ‘Capture’
(if we approve the payment), or ‘Void’ (if we fail to approve the
payment). The funds will be cleared into our account as soon as (and
only if) the payment goes into ‘Capture’ status. Please, MIND
that your successfully cleared payment will consequently show up with
the following statuses - ‘Authorized’ and ‘Capture’, in your
PayPal statement. This does NOT mean that you have been charged twice
for the service.
We take no
responsibility if, during the order verification process, the domain
chosen by you has been registered by someone else, since we register
domain names only after the payment has been confirmed. If this is
the case, then you might wish to register another domain(s).